Improved Delivery Service with our New Warehouse
Apr 08, 2016
In February, strukta moved its headquarters from Salisbury to Andover, providing a more central location for operations and a larger warehouse for stockholding.
We have been working to improve our packing and distribution service, aiming to always provide complete orders, delivered on time. The new premises have enabled us to achieve this and our head of operations and warehouse manager are pleased with the progress.
“Since relocating to our new premises on the Walworth Industrial Estate in Andover, we have been able to vastly improve our stockholding and dispatch operations.
The warehouse is 3 times larger and fully bin located allowing the team to operate more accurately and efficiently resulting in us now delivering ‘On Time and In Full’ 97.4% of the time.
We are very proud of this and will be working to maintain and improve our service further, so – watch this space….”
Director of Operations
“It’s great to see the impact moving to Andover has had on our customer service. We have seen our On-Time/ In Full measure on key products rise from 93% to above 97%. This means more customers are getting what they ordered for when they want it delivered. Our stock accuracy has improved significantly and we are now able keep our customers better informed. The team here at Strukta Operations are committed to delivering WOW to our customers each and every day”
Warehouse Manager